Family Counselor | Positive Conflict Resolution for Families
Orlando family counselor offers as simple conflict resolution program to resolve conflict quickly and get back to privileges. “Sorry! Sorry! Sorry,” is what students/siblings receive over and over again, and then the perpetrator receives a time out, grounding, loses privileges or in the school, detention, work detail, time out or suspension. The perpetrator then becomes resentful toward the person and attempts to be more covert in hurting or provoking the victim the next time. Additionally, the above listed punishments isolates or further creates a divide between the students from the victim rather than repair the relationship.
FAMILY SCENARIO: I also remember sitting in my conference room with parents and two siblings and I had just explained the APC plan to them and the brother called his sister an “idiot.”
So I had him Apologize and then his Plan to “Make it Up to her” was to say four positive affirmations (not compliments) about her character and talents and he could only come up with two. His parents were shocked and said “Surely you can think of four character traits about your sister?” So I turned to the parents and said “Maybe you could help him out?” The parents came up with two positive character attributes between the two of them and then they were stumped. Part of the problem is that we focus so much on tell our kids what not to say by saying “You shouldn’t Say that” or “How many times have I told you that is wrong,” etc., that we do not take the time to teach them what to say. So I helped the brother out and then established if he called her another name this week he would still need to Apologize, then have a Plan to “Make it Up” to her by saying four character traits and then have a Consequence and would do one of her chores for her.
SCHOOL SCENARIO: A principal of a large private school called Jim West to ask for advice with a student who was having significant problems over the past few years and this time had pushed a student in the bathroom and hit his head on the wall. Jim recommended the APC Plan for the student. A-Apologize, and P-Plan to “make it up to him” cleaning out his desk or carry his backpack for the day. The student did not want to do either plan, but the principal wisely responded by saying why not think about it and we will deal with it first thing the next morning as she realizes when we are angry we need time to cool down. When we are angry we are “Temporarily Insane” and do not think logically and may say or do something we would not normally otherwise. The next morning the boy entered her office and, get this, he offered to both carry the other boy’s backpack & clean out his desk. Now these boys had been enemies for three years, so when it came time for his backpack to be carried do you think the victim would let the other boy out of his sight with his backpack
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Total Life Counseling Center consists of Licensed Counselors, masters level therapists, Español counselors, Licensed Mental Health Counselors, business coaches, and image enhancement coaches who provide counseling for emotional, mental, physical and spiritual care including marriage, individual, family, substance abuse and more. TLC’s family, trauma and marriage experts have been interviewed on National and Local TV/Radio over 200 times for their expert advice on Fox News, OWN, WETV, ABC’s Medical Minute and more. Our skilled counselors are relational, approachable and specialists providing therapy services in the Central Florida area including: Orlando, Winter Park, MetroWest, Windermere, Dr. Phillips, East Orlando, Lake Mary, and Clermont, Boca Raton Florida, and Dallas, TX.

Adolescent Expert, Jim West offers expert advice to Local and National TV News & Schools Internationally and provides phone or face-to-face counseling in the Orlando area. Jim is an Author, Communicator, School Consultant, Nationally Certified and State Licensed Counselor and specializes in counseling for Attention Deficit Hyperactive Disorder (ADD/ADHD) and Oppositional Defiance Disorder (ODD). Jim has been interviewed for multiple TV, Radio, magazine and newspaper articles. He is president of Total Life Counseling Center and his Total Life approach accelerates the therapeutic & healing process by relating to children, adolescents and adults and incorporating wellness. Jim’s clients travel from all over Florida, England, Georgia, Cayman Islands and the Bahamas as he has been able to treat clients with ADHD, Anxiety, Mood Disorders, Depression and more with FDA approved supplements and Dietary Modifications. 85% of his clients have not needed medication or used less medication than when they first came to Total Life Counseling Center.